At naeim.in, we are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing your order.
Domestic Shipping (India)
| Shipping Method | Rate | Estimated Delivery |
|---|---|---|
| Standard Shipping | ₹50 per order | 4–7 business days |
We ship to all serviceable pin codes across India. Delivery timelines are estimates and may vary due to public holidays, remote locations, or courier delays.
Cash on Delivery (COD)
COD is available for eligible domestic orders. Select Cash on Delivery at checkout to pay when your order arrives. Please note:
- COD availability depends on your pin code and order value.
- Please keep the exact amount ready at the time of delivery.
- COD orders that are refused or undelivered may affect your eligibility for future COD orders.
- We charge Extra ₹40 for COD order because of COD Fee.
International Shipping
| Shipping Method | Rate | Estimated Delivery |
|---|---|---|
| International Standard | ₹1,700 per order | 10–20 business days |
We currently ship internationally to 28 countries. International delivery timelines are estimates and may be affected by customs clearance, local postal services, and public holidays in the destination country.
Customs & Duties
International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the customer and are not included in our shipping rate. We recommend checking your local customs regulations before placing an order.
Order Processing
Orders are typically processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email and/or whatsapp. Use this to track your shipment in real time through our courier partner's website.
Delays & Issues
While we strive to meet all estimated delivery timelines, delays can occasionally occur due to factors beyond our control (weather, courier disruptions, customs). If your order has not arrived within the expected window, please contact us at Customercarenaeim@Gmail.com with your order number and we will investigate promptly.
Contact Us
For any shipping-related queries, reach out to us at Customercarenaeim@Gmail.com. Our team responds within 1–2 business days.